Veeva certified agency
We are a Certified Veeva® agency
Fifth & Missing is a Veeva content partner offering CLM, Approved Email, and Engage development for pharma, biotech, and medical device teams.
We are one of a small number of Veeva certified agencies in Canada, with experience supporting MLR workflows, field deployment, and scalable content architectures across brands and markets.
If you are planning a new Veeva build, refining an existing ecosystem, or need experienced support to scale, book a consult.
60+ Veeva builds across pharma, biotech and medical devices
Veeva expertise across CRM, CLM, and Approved Email.
Certified across Veeva’s core commercial platforms, with work aligned to established governance, approval, and deployment models. Content is structured to scale across brands, markets, and teams without adding operational friction. For teams working across ecosystems, we also support IQVIA OCE development.
Veeva CRM
Veeva CRM environments are structured for long-term governance, reuse, and scalable content management. Naming conventions, taxonomy, and metadata are planned upfront to support version control, localization, and efficient library management. Clear documentation and handover practices ensure internal teams can maintain and extend the system with confidence.
Veeva CLM
Veeva CLM presentations are designed for clear storytelling and real-world field use. Detail aids are structured for intuitive navigation, optimized for device performance and offline access, and prepared with analytics tagging and MLR-ready packaging. Source files and annotations are delivered cleanly to support efficient review and future updates.
Veeva Approved Email
Modular Veeva Approved Email templates are built for consistency, speed, and scale. Templates are structured using fragments, tokens, and brand guardrails to support compliant personalization across regions and teams. Quality assurance includes cross-client rendering checks, accessibility considerations, and alignment with consent and governance requirements.
Life science companies choose us when their Veeva deployments need to work flawlessly.
Life science digital marketing requires: Veeva CLM presentations that perform across devices, Approved Email templates that scale across regions, and CRM content architectures
that support growing portfolios. That's why our Veeva workflow is built around your success, not just technical compliance.
Whether you're migrating to Veeva, launching new CLM content, or building scalable email systems for global markets, getting it right the first time matters. That often means combining
life science expertise, Veeva platform experience, and broader digital platform work.
Veeva CLMs that engage
Complex scientific content is translated into interactive Veeva CLM presentations that do more than inform—they capture attention. From branching logic to dynamic animations, our CLM modules are crafted to enhance conversations and deliver insights back to your teams.
Approved Email That Connects
Approved Email templates are built for speed, compliance, and scalable deployment. Simple to personalize, quick to deploy, compliant by design. Your reps can engage HCPs, pharmacists, and clinicians with clarity, without the delays of back-and-forth approvals.
Seamless Migration & Support
Already using Veeva or considering the move? We help you adapt or expand your content without duplication, disruption, or wasted effort. Our process keeps projects moving forward, quickly and accurately.
Field-Tested Thinking
Every asset is built with end-users in mind. Assets are designed for clarity, compliance, and field usability so your reps spend less time troubleshooting and more time building relationships.
We are Veeva-Ready.
Book a ConsultationCommon questions
Do you develop Veeva CLM presentations?
Yes. We create Veeva CLM presentations for life sciences sales and marketing teams, with attention to structure, usability, and compliant deployment.
Do you build Veeva Approved Email assets?
Yes. We build Veeva Approved Email templates and content that support review workflows and field use.
Can you support ongoing Veeva content updates?
Yes. We can help with updates, adaptations, new campaign assets, and content maintenance as products or messaging change.
Are you a certified Veeva content partner?
Yes. We are a certified Veeva content partner with experience across Veeva CLM, Approved Email, Engage for Portals, and MyInsights. We work with pharma, biotech, and medical device teams across Canada, the US, and internationally.
Do you support Veeva Vault MLR workflows?
Yes. Our content is structured with MLR review in mind, including clean file delivery, annotations, and packaging that supports efficient review and approval cycles.